RECENT ARTICLES
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Some More Mistakes That Will Hurt Your Company
- A few months ago, I published two blogs about mistakes that I’ve witnessed that company owners and executives have made that damaged their organizations. The following are a few more that you should avoid. Being intimidated by industry leaders It is OK to respect the leading companies within your industry or proposed industry. However, fearing […] Read More
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Why Stephen Covey’s Learn More to Earn More Is More Than a Soundbite
- To Earn More, You Must Learn More: The Growth Mindset Behind Success Stephen Covey, author of The 7 Habits of Highly Effective People, famously said, “To earn more, you must learn more.” At first glance, this seems like a simple cause-and-effect statement. But look closer, and you’ll discover it’s a powerful mindset—one that distinguishes those […] Read More
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More Things I’ve Learned (or Have Been Reminded About)
- In my blog last month, I presented a few things I have been reminded about or learned while getting certified to offer the ActionCOACH 12-Week MasterCLASSes. The following are several more ideas and concepts that will benefit you: The section of your brain that filters information from your conscious mind and your subconscious is called […] Read More
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Things I’ve Recently Learned (or Have Been Reminded About)
- I have been taking several certification courses for some of the ActionCOACH 12-Week MasterCLASSes. While viewing the materials I’ve been reminded of many concepts I’ve learned during my journey as a business coach. In addition, I have learned a bunch of new ideas, concepts, and strategies that I would like to share with you in […] Read More
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More Mistakes That Will Hurt Your Company
- Last month I listed five mistakes I’ve witnessed company owners and executives make that damaged their businesses. The following are a few more potentially serious mistakes that I’ve seen. Making It Too Difficult to Become Your Customer. Without a doubt, your company should have at least one, if not several, depending upon your product or […] Read More
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Five Mistakes That Will Hurt Your Company
- My experience as an ActionCOACH business coach and from my many years as an entrepreneur I have noticed many business mistakes that owners and executives make that damage the organizations they work for. The following are five common mistakes that come to mind. Of course, this is just the tip of the iceberg. As an […] Read More
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5 Key Strategies to Strengthen Your Business This Year
- The beginning of the calendar year is a great time to step away from your business to reflect, reset and refocus. Executives and business owners are faced with many challenges, from the economy, new technology, regulatory changes, new or changed government policies, to mention a few. To be successful in this environment you will need […] Read More
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Every Business Says They Deliver Great Service, Do They Really?
- Every business owner, or executive I’ve met says that their organization delivers great customer service. But do they really? Does your company? My office move in mid-July set off a troubling sequence of events that brings systemic lack of customer service into sharp focus. I went to the post office before my office move to […] Read More
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What I Learned About Charities and Business
- One of my first business coaching clients was the Cancer Center For Kids (CCFK) at (the former, before a merger) Winthrop University Hospital on Long Island. A recent excellent article, “Charities Are Getting Down to Business” by Liz Brody in the May-June edition of Entrepreneur Magazine reminded me of a few of the lessons I […] Read More
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About Product Belief & Customer Service
- I recently had a conversation with a friend who is a salesperson for a large, national service organization. He was very concerned about two interrelated aspects of his job. He mentioned that he has been extremely successful representing his company due to his attention to his customers’ needs and the company’s best-in-class core product. His […] Read More
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